Exchanges

Lusa Mater works with products inserted within temporary campaigns that have limited stock, and therefore in most situations it will be difficult for us to make any exchanges. However, if you want to exchange an item, please contact us, within 14 days from the date of reception of the article and we’ll do our best to satisfy your request. If it’s not possible to exchange the product and if it meets the requirements for the return of products (return conditions), you may return it, in conformity with the return procedure.