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What is the delivery estimated time for my order?
Delivery time varies depending on the delivery destination and the type of delivery you choose, resulting from the combination...
18 April, 20150 -
To which destinations does Lusa Mater dispatch its products?
Currently Lusa Mater dispatches to Portugal, all other European Union countries, Norway and Switzerland. Lusa Mater does not...
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What are the shipping costs?
The shipping costs are calculated automatically by the system according to the following factors: country and address of delivery,...
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How do I check my order status and the status of its delivery?
To check the status of your order, go to the “My Account” menu and select “Orders”. To view the...
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How is the delivery made to my address?
The delivery of the order on the requested address is carried out from Mondays to Fridays, between 9am and...
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Delivery Guarantee
The customer is responsible for: – To be present at the place set for delivery on the time set...
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Order damaged or incorrect
The customer must never accept an order which is visibly opened and/or is visibly damaged (dented packaging, tags of...
Shipping
Porque acreditamos no que é genuinamente nosso, queremos que conheça a nossa seleção de produtos portugueses, sejam eles das tradições de ontem ou de amanhã. Nesta loja temos tudo, menos saudade!
