Returns

We aim for you to be completely satisfied with your buying experience. You have the right to terminate (cancel)...

After receiving the communication cancelling the purchase, the Customer Support Service will attribute a RMA (Return Merchandise Authorisation) –...

In order to dissolve the purchase contract and return the product(s), the Customer must communicate this decision within 14...

The refund will be made via Lusa Mater Credit, or by Credit Card or bank transfer (according to your...

Lusa Mater works with products inserted within temporary campaigns that have limited stock, and therefore in most situations it...